Application Support / Desktop Support

Support to Reduce Cost & Increase Productivity

An application support role, such as an Application Administrator, is responsible for the day-to-day operations of an application after it has been deployed. When something goes wrong with the application, the support experts look into it and fix it. If the application needs to be updated, the update is handled by the support team. The helpdesk support experts should, in theory, be the only ones who interact with the app.

Business-critical applications are necessary for the smooth operation of an organization, but they come at a high cost. Persistent costs that are essential to managing IT application support functions consume 75% of IT budgets from the perspective of an IT firm. However, the current competitive environment necessitates significant investments in innovation rather than maintenance. Your company's strength comes from striking a perfect balance between these two pillars.

Contrary to popular belief, both innovation and maintenance can coexist rather than being mutually exclusive, but only if you know what you're doing. Niproinfotech can reduce the time and effort required to maintain your infrastructure, allowing you to focus your resources more strategically on innovation. The application maintenance and support services provided by Niproinfotech encourage the continuous evolution of legacy applications as well as cost-effective innovative measures.


Tactically Inclined

Tactically Inclined

Niproinfotech's application maintenance services ensure that all application requirements, enhancements, and deployments are met on a regular and consistent basis. Our cost-effective recommendations and industry-standard architectural ideas for infrastructure investments have a track record of success across a broad range of industries. With best-in-class technical expertise and regular baselines of performance metrics, we continuously strive to ensure service/application availability. The risk of IT failing to deliver the desired value to the business will be reduced in our highly measured and controlled environment.

Resilient Business Value

The services provided by Niproinfotech are based on industry-wide accepted application maintenance and support best practices. Identifying redundant methods, automating business processes, and customizing the application landscape using best practices across legacy software and modern platforms are all part of our functional expertise. Niproinfotech's application maintenance portfolio includes everything from adding or changing application features to database migrations and more to keep up with the changing platform landscape.

Round the Clock Support

Our technical and functional experts are dedicated to providing round-the-clock support for your database and application deployment requirements. While accessing the client network, we believe in strictly adhering to customer policies or security measures and implementing a 2-factor authentication system. Our employees participate in cross-functional teams on a regular basis to improve performance and implement tuning measures to keep operations running smoothly. Commitments are completed on time, on budget, and to a high standard.

Round the Clock Support

Niproinfotech's application support automobile service portfolio aims to provide improved business alignment and strong visibility of effort, allowing for fact-based decision making and increased credibility within the business community. Here's an example of how Niproinfotech can help you save double digits while improving your IT alignment:

    Niproinfotech Differentiators:

  • Reduced spend on application support with considerable cost-efficiency
  • Better engagement in high-value projects
  • Enhanced visibility, greater resource optimization, and allocation
  • Reduced risk and unprecedented level of visibility, control, and optimization 
  • Automated desired behaviors and outcomes to institutionalize success

    Our Service Portfolio:

  • Application enhancements
  • 24x7 support and maintenance of application systems
  • Application tuning and configurations
  • New features and functionality management
  • Application / database migration & integration